• Processing & Delivery: In-stock items ship within 1-2 business days and usually arrive within 10 days (see product pages for estimates).
• Order Updates: A confirmation email is sent after purchase, and tracking details are provided within 24 hours of shipment.
• Delays: High-demand periods may extend shipping times. We’ll notify you if needed.
• Shipping Restrictions: We only ship within the lower 48 states (USA). No shipping to PO Boxes, freight forwarders, military addresses, Hawaii, Puerto Rico, or Alaska.
• Address Policy: Once shipped, addresses cannot be changed. Returns due to incorrect addresses follow our return policy.

Let us know if you have any questions.

If the item(s) you ordered is in stock and ready to ship, it will ship within 1-2 business days from the date the order was placed with no guarantees.

Estimated delivery times will be on product pages for you to see. All products should deliver within 10 days.

You will receive an order confirmation email to the e-mail address you provided when checking out as soon as you place the order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.

Shipping lead times may be longer than usual during holiday/rush periods, or supplier's warehouse backlogs. In this situation, we will notify you via email to obtain your permission to proceed with the order.

The estimated delivery time of each item(s) will be on our product pages but all products should deliver within 10 days of your order.

We only ship within the USA, to the lower 48 states, and we do not ship to PO Boxes, Freight forwarders, Military addresses, Hawaii, Puerto Rico, and Alaska.

Once your order has shipped, changing the delivery address is not permitted.
Any returns due to that reason will be treated as a regular return with return fees applied per our returns policy (returnable products only).

Freight Shipment:

Our poker tables are shipped via freight carriers that require the customer to schedule a delivery appointment.

Once your package arrives at your local station, the freight carrier will call your phone number provided with the order to schedule a delivery appointment.
It is the customers’ responsibility to schedule the delivery appointment with the carrier. The carrier will provide their available slots for delivery and you can choose an available date and time.

We highly recommend that you keep track of your delivery and be proactive by calling the carrier to schedule the delivery appointment.

By default, all ground and freight shipments will be delivered with curbside delivery. This means that the truck driver will deliver the shipment roadside or to the end of the driveway/curb. In some cases, adding a lift-gate service won't be possible, or the item(s) will be too large for a lift-gate due to the size of the package.

The driver has the right to refuse to use the lift-gate if he/she doesn't feel safe using it. In this case, it's the customer's responsibility to help the driver offload the package from the truck.

Please be prepared that when delivering the shipment to your home or business, it is your responsibility to transfer the package(s) from the truck to your garage, home, or wherever you might want to store the package, and to assemble the product.

An adult over the age of 18 must be present at the time of delivery to receive the shipment, and sign the Bill of Lading.

We work hard to offer the best prices online! If you find a lower price within 6 months of your purchase—on our site or a competitor's—we’ll refund the difference.

How to Request a Price Match:
Just email us a link to the lower-priced product on our site or a competitor’s website within 6 months of your order, and we’ll process your refund.

Our 100% Price Guarantee has some limitations:

• You must purchase the item from our website before requesting your Price Match Guarantee
• Promotions such as rebates and buy one, get one free offers are not eligible
• The item must be in stock on the competitors website
• The competitor must be an online store, they may not have a retail location
• The website can not be a discounter or auction website (ie; eBay, overstock, etc..)
• The competitor must be an Authorized Retailer of the product in question
• The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax

Once you place your order, you’ll receive a confirmation email. We’ll pre-authorize your payment and check stock availability. If the item is unavailable or on backorder, we’ll contact you to discuss how you’d like to proceed. If it’s in stock, we’ll process your payment and prepare your order for shipment within 5 business days.

We believe shopping should be easy and risk-free, which is why we offer a 100% money-back guarantee on all products, including poker tables, within 30 days of purchase. If you're not satisfied with your order, you can return it for a full refund—no hassle, no fees. We'll arrange to get your item picked up and issue your refund.

Return Conditions:

• Items must be returned in the same condition as when received, unworn, and in their original packaging.
• Return shipping is on us—you won’t pay any return fees.
• Custom tables are non-refundable.

How to Start a Return:

To initiate a return, email returns@pokerprovoke.com, and we’ll take care of the rest.

For any questions, feel free to reach out via our Contact Us page.

Poker Tables & Chairs

• Orders are fully refundable within 24 business hours of purchase.
• If your order hasn’t shipped and can be canceled, you’ll receive a confirmation email, and we’ll void the transaction or issue a full refund if already charged.
• If the order has shipped, you can refuse delivery or return it after receiving it. Refunds are processed once the item is received and inspected.

For any questions, please contact us via the "Contact Us" page.