Returns & Refunds

Most of our branded merchandise comes with a limited time warranty(1-2year depending on manufacturer) against any manufacturer’s defects. Poker Provoke reserves the right to request suitable images of any warranty claim prior to the warranty being honored.

Returning an Item

  1. All returnable items must be returned within 30 days of placing the order.
  2. To be eligible for a return, your item(s) must be in the original packaging, unused, and in the same condition that you received it. Otherwise, a refund can’t be issued.
  3. It’s the customer’s responsibility to ship and pay for the return shipping on any item(s) that is not damaged.
  4. All returns are subjected to a 25% restocking fee that will be deducted from your refund.
  5. When shipping back your item(s) we highly recommend using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item(s).
  6. Poker and game tables with custom armrest material and custom layouts are non-refundable

To Initiate a return, send an email to returns@pokerprovoke.com, telling us that you'd like to return the item and why. 

For any questions or concerns, reach out to us via the "Contact Us" page.