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Orders are 100% refundable and cancellable without a fee for 24 business hours. After 24 business hours, a cancellation fee on the entire order will be applied as manufactures will begin preparing your materials for production.
If your order wasn’t processed/shipped yet and can be canceled, you will receive a cancellation confirmation email, and we will void the transaction so you won't be charged. If we already charged your card, we will issue a refund back to your original method of payment without any fees.
If the item(s) is already processed or shipped and can’t be canceled, you will have the option to refuse the delivery or return your order once delivered.
Such a return is subjected to a return shipping fee and restocking fee, which will be deducted from your refund. The refund will be processed once the item has been received at the warehouse and inspected.
For any questions or concerns, reach out to us via the "Contact Us" page.