Shipping Info

If the item(s) you ordered is in stock and ready to ship, it will ship within 1-2 business days from the date the order was placed with no guarantees.

Estimated delivery times will be on product pages for you to see. All products should deliver within 10 days.

You will receive an order confirmation email to the e-mail address you provided when checking out as soon as you place the order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.

Shipping lead times may be longer than usual during holiday/rush periods, or supplier's warehouse backlogs. In this situation, we will notify you via email to obtain your permission to proceed with the order.

The estimated delivery time of each item(s) will be on our product pages but all products should deliver within 10 days of your order.

We only ship within the USA, to the lower 48 states, and we do not ship to PO Boxes, Freight forwarders, Military addresses, Hawaii, Puerto Rico, and Alaska.

Once your order has shipped, changing the delivery address is not permitted.
Any returns due to that reason will be treated as a regular return with return fees applied per our returns policy (returnable products only).

Freight Shipment:

Our poker tables are shipped via freight carriers that require the customer to schedule a delivery appointment.

Once your package arrives at your local station, the freight carrier will call your phone number provided with the order to schedule a delivery appointment.
It is the customers’ responsibility to schedule the delivery appointment with the carrier. The carrier will provide their available slots for delivery and you can choose an available date and time.

We highly recommend that you keep track of your delivery and be proactive by calling the carrier to schedule the delivery appointment.

By default, all ground and freight shipments will be delivered with curbside delivery. This means that the truck driver will deliver the shipment roadside or to the end of the driveway/curb. In some cases, adding a lift-gate service won't be possible, or the item(s) will be too large for a lift-gate due to the size of the package.

The driver has the right to refuse to use the lift-gate if he/she doesn't feel safe using it. In this case, it's the customer's responsibility to help the driver offload the package from the truck.

Please be prepared that when delivering the shipment to your home or business, it is your responsibility to transfer the package(s) from the truck to your garage, home, or wherever you might want to store the package, and to assemble the product.

An adult over the age of 18 must be present at the time of delivery to receive the shipment, and sign the Bill of Lading.