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When shipment is given to FedEx, it is in perfect new condition.
In order to protect yourself from accepting damaged goods, please do the following immediately after receiving your product.
FULLY remove merchandise from cartons and visually inspect it for any damage, NO MATTER HOW MINOR. Pay particular attention to any areas that correspond to damage appearing on the carton.
If there is any damage, CALL US IMMEDIATELY and notify us of the damage so that we can solve your issue.
we need to have this done IMMEDIATELY **OR NO CLAIM CAN BE FILED! Lack of proper inspection of merchandise and timely notification of any damage will result in any claim being denied by FEDEX.