Check For Damage

  • Inspect all boxes for damage before signing. Look for dents, punctures, or crushed areas.
  • If a box is damaged, fully open it to check the table inside.
  • If damage is found:
    • Note it on the DR and inform the driver.
    • Do not accept the damaged box—send it back with the driver.
    • Keep undamaged boxes.
    • Contact us immediately at returns@pokerprovoke.com with photos so we can arrange replacements.
  • If the driver tries to rush you, let them know you have 15 minutes to inspect and are allowed to refuse damaged items.
  • Once you sign without noting damage, you waive your right to file a claim.