• Processing & Delivery: In-stock items ship within 1-2 business days and usually arrive within 10 days (see product pages for estimates).
• Order Updates: A confirmation email is sent after purchase, and tracking details are provided within 24 hours of shipment.
• Delays: High-demand periods may extend shipping times. We’ll notify you if needed.
• Shipping Restrictions: We only ship within the lower 48 states (USA). No shipping to PO Boxes, freight forwarders, military addresses, Hawaii, Puerto Rico, or Alaska.
• Address Policy: Once shipped, addresses cannot be changed. Returns due to incorrect addresses follow our return policy.

Let us know if you have any questions.

We work hard to offer the best prices online! If you find a lower price within 6 months of your purchase—on our site or a competitor's—we’ll refund the difference.

How to Request a Price Match:
Just email us a link to the lower-priced product on our site or a competitor’s website within 6 months of your order, and we’ll process your refund.

Our 100% Price Guarantee has some limitations:

• You must purchase the item from our website before requesting your Price Match Guarantee
• Promotions such as rebates and buy one, get one free offers are not eligible
• The item must be in stock on the competitors website
• The competitor must be an online store, they may not have a retail location
• The website can not be a discounter or auction website (ie; eBay, overstock, etc..)
• The competitor must be an Authorized Retailer of the product in question
• The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax

Once you place your order, you’ll receive a confirmation email. We’ll pre-authorize your payment and check stock availability. If the item is unavailable or on backorder, we’ll contact you to discuss how you’d like to proceed. If it’s in stock, we’ll process your payment and prepare your order for shipment within 5 business days.

We believe shopping should be easy and risk-free, which is why we offer a 100% money-back guarantee on all products, including poker tables, within 30 days of purchase. If you're not satisfied with your order, you can return it for a full refund—no hassle, no fees. We'll arrange to get your item picked up and issue your refund.

Return Conditions:

• Items must be returned in the same condition as when received, unworn, and in their original packaging.
• Return shipping is on us—you won’t pay any return fees.
• Custom tables are non-refundable.

How to Start a Return:

To initiate a return, email returns@pokerprovoke.com, and we’ll take care of the rest.

For any questions, feel free to reach out via our Contact Us page.

Accessories (All Products Except Poker Tables & Chairs)

• If your order hasn’t shipped yet and can be canceled, you’ll receive a confirmation email, and we’ll void the transaction so you won’t be charged. If payment has already been processed, you’ll receive a full refund.
• If the order has already shipped, you can refuse delivery or return it after receiving it.